A personal & complete approach to community association management
Focused Supervision – every property supervisor has a limited portfolio restricted to associations with an on-site manager/management staff.
Critical Mass – offers clients the benefit of supervisory depth, engineering and project management support, purchase power, and world-class systems.
Best Practices – tested, creative practices to ensure long-term solutions.
Superior Client Satisfaction – 97+% retention for the past fourteen years. We are proud to report that we had 100% retention for 2011.
Comprehensive Fee – no hidden/reimbursable fees for postage, transaction processing, printing, supplies, banking charges, copying, project management, paid assessment letters, 22.1 disclosure statements, delinquency/collection letters, insurance claims, employee hiring and discharge, etc.
On-site Computer Link – immediate access to current to the day data including A/R, A/P, vendor lists and Association/owners profile.
Direct Debit/E-Pay/On-line Bill Payment – convenient to owners and improves cash management.
Multi-disciplined Inspection Procedures – including Chief Engineers, Association Staff, and other professionals who provide varied perspectives on housekeeping, physical and preventive maintenance.
Accrual or Modified Cash Financial Reporting – consistent with GAAP guidelines and prepared by a CPA.
Direct Deposit of Site Payroll – convenience to all employees and also offers improved controls.
Capital Projects Overview – successful completion of $280 million in capital projects.
DK Views – proactive reporting to insure accurate upward communication and tracking of projects/issues/tasks. These reports include; project lists (updated monthly), monthly activity reports, contract logs, management timetables and other customized reports specifically designed to meet the needs of the Board.
Preferential Pricing Insurance – confidential, independent, and professional review of policies and proposals including open bidding.
Independent Bidding Procedures – contractors and vendors with proven performance who provide all incentives and preferred pricing directly to each client.
Arms Length Transactions – each and every business transaction is ‘arms length’. DK Condo takes no incentives from vendors nor do we have a preferred vendor list. We believe that the only way we can ensure each association receives the best service at the most competitive price is to give the association any and all cost savings. We provide names of the best in the business and pass on any and all savings directly to each association.